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F&I

Should Sales Handle F&I? Maybe, Maybe Not.

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Back in the day, it would never have been thought of to have a salesperson present F&I products out on the floor. Sales was...
customer experience

Tips for Creating a Premier Customer Experience on a Budget

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Think about the last time you walked into your favorite store. What sets it apart from average or poor shopping experiences? Is it the...
inventory

How Dealers Can Trim Down Their New Vehicle Inventories this Fall

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As retail vehicle sales begin to slide, it is more important than ever to get lean headed into the slower-selling fall season. Coming off...
millennial

3 Simple Ways to Help Retain Your Millennial F&I Managers

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Much has been written about and analyzed when it comes to comparing all of the major population demographics. How Boomers prefer to buy a...
pitch

Successful Ways To Pitch Your Next Big Idea To The Higher...

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We’ve all been there when you have a killer idea, the best that you have ever come up with, but when you bring it...
Q3

Sales Results from Q3 Signal Another Steady and Robust Year for...

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Q3 for the retail auto industry has come to a close. And today we're joined by NADA senior economist, Patrick Manzi, to get an...
Management

Muscle Memory Management | David Lewis

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 How is your muscle memory management? David Lewis of David Lewis & Associates shows you how constant role-playing (with MMM) will benefit your sales,...
loyalty reward

The Benefits of a Loyalty Reward Program and Four Tips for...

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When it comes to loyalty reward programs, turning your target audience into repeat customers should be the ultimate goal. Why? Well, repeat customers are...
predictive analytics

How to Use Predictive Analytics to Give Customers the Convenient Experience...

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On today’s show, we’re pleased to welcome Marco Schnabl, Co-CEO and Founder of automotiveMastermind, a predictive analytics and marketing automation technology provider for the...
mobile app

Three Pros and Cons of Developing a Mobile App for Your...

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As of August 2019, there were 2.46 million apps in the Google Play store, and 1.96 million in the Apple app store. Many companies...