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In any arena, business or sport, top performers are identified through constant, ongoing performance evaluations. If you can’t evaluate their performance, then how can...

Most of us have seen advertisements for companies that hire veterans who have served in the U.S. military and are re-entering the workforce as...

 In this segment of Fast Talk, vAuto's Brian Finkelmeyer and Patrick Janes discuss the challenges dealers face as rising pressure of expenses coupled with...

Advertising is a significant investment for most car dealerships, rolling the dice with monthly ad spends in the thousands of dollars per rooftop. Many...

I know a thing or two about dealing with angry customers.  A big part of my time at college was spent on a phone...

Meetings. Love them or hate them, they are a necessary evil in any business. Dealerships are not immune, and most meetings seem to revolve...

On today’s show, we’re pleased to welcome back Glenn Pasch, auto marketing expert, industry thought leader, and CEO of PCG Digital. Glenn is no...

Just like most fields, sales is an endlessly evolving industry that has seen many different methods throughout the years. Customers oftentimes seem unpredictable and...

There is no doubt that most people struggle with time management regardless what industry they work in. As the phrase goes, “so much to...

With used cars expected to play a big part in the 2020 auto market, a modern approach to vehicle reconditioning can shave off days...