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On today's CBT Newscast for Tuesday, April 10th, 2018: Proven Techniques to Boost Participant Performance Back in the Store: Forrest Heathcott, President JM&A For over 40...

On April 2, 2018, the Environmental Protection Agency (EPA) took steps to reverse Obama-Era rules that were touted as the most aggressive action taken...

March 26, 2018, Atlanta, GA - CBT Automotive Network, would like to announce the departure of Joe Gumm, one of the network's co-anchors. This...

This is the age of information. Business is smarter and agiler than ever before thanks to insights and analytics that were not available in...

Are you taking full advantage of the type of retention women create for your service department?  Becky explains ways you can appeal to female...

  On today's CBT Newscast for Wednesday, January 31st, 2018: How not to start off the hiring process Although it's a new year, it's a problem that...

The old cliché tells us that ‘Talk is Cheap.’ But every sale in your dealership begins with talk. Likewise, dissatisfied service customers can give...

No matter where you fall on the charged political spectrum these days, one thing is for certain – the new tax law signed by...

  When customers drop off their cars at your dealership for service, they often feel as if their leaving one of their children with you....

  On today's CBT Newscast for Friday, January 19th, 2018: Tracking Service Repair Orders Online When customers drop off their cars at your dealership for service, they...