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As 2020 approaches, many dealers may be looking to replace an F&I manager that may not be performing at a high level. The new...

We all know the foundation for a great Service, Parts or Body Shop department or any venture really, is great employees. But if you...

Today on CBTNews.com - Tuesday, December 10th, 2019: Attracting Auto Technicians in a Highly Competitive Market - Don Reed, DealerPRO Training On today’s show, we’re pleased...

In every dealership or business, mine included, leaders analyze and wonder how an investment in ongoing education for employees impacts our bottom line. We...

Your dealership puts a large amount of effort in helping to ensure your teams can communicate with each other and with your customers so...

On today’s show, we’re pleased to welcome back Rudy Tremenio, otherwise known as Mr. El Patronn, Managing Partner at Brooklyn Mitsubishi. VIDEO TRANSCRIPT:  Jim Fitzpatrick: Hey...

Today on CBTNews.com - Thursday, December 5th, 2019: Is Your Dealership Using Video Advertising to Its Full Potential? Joining us today to discuss how dealers can...

On today’s show, we’re pleased to welcome Mark Harvey, Vice President of Sales for Acertus, a tech-forward, automotive logistics and services company. VIDEO TRANSCRIPT: Jim Fitzpatrick:...

If you have read and acted upon the first two installments of this Client Alert series, you know the reasons why you have decided...

 On today's episode of F&I Today, Becky Chernek discusses the importance of a Dream Team concept between sales and F&I as well as how you...