Dealers' #1 source for auto industry news, content, coaching & analysis
Home Search

epa - search results

If you're not happy with the results, please do another search
David Kain

2020 Best Practices: The Importance of Personalizing Your Customer’s Buying Experience

0
As 2019 quickly comes to a close, dealers’ sights are now set on finishing the year strong and setting up solid expectations for the...
deal

The 7 Most Effective Words for Closing a Deal

0
If you have been in the car business for any length of time, you have most likely heard of a concept taught by some...
Glenn Pasch

CBT Automotive Newscast for December 16th, 2019

0
Today on CBTNews.com - Monday, December 16th, 2019: How Dealers Can Navigate Complex Marketing Strategies in 2020 Auto retail marketing strategies are continually moving towards an...
eye contact

5 Reasons Why You Don’t Close the Deal

0
Way too many salespeople spend too long selling and too little time closing. These two things—selling and closing—are completely different arts and you need...
service

15 Ways to Improve Communication in the Service Drive

0
Effective communication. This article is a “how to” on the ways we can more efficiently communicate with our customers and our colleagues. We need...
website

Changing your Website? Here’s What You’ll Need From Start to Sale

0
There’s a big issue that dealerships are running into with their websites. Consumers are visiting dealership websites, sure — but they aren’t staying on...
EVs

Customers Want to Know: Can You Answer Questions about EVs?

0
If it hasn’t happened already, a car with a plug will show up on your lot sooner rather than later. And, while it’s true...
service lane

Five Tips for a Successful Express Service Lane

0
Has your dealership implemented an express service lane yet? I say 'yet' because more than half of dealerships have experimented with, or are currently...
Jeff Dyke

CBT Automotive Newscast for December 11, 2019

0
Today on CBTNews.com - Wednesday, December 11th, 2019: Sonic Automotive President Jeff Dyke Discusses Trends in the Auto Industry and EchoPark Expansion Plans On today’s show,...
Don Reed

Attracting Auto Technicians in a Highly Competitive Market – Don Reed,...

0
On today’s show, we’re pleased to welcome back Don Reed, CEO of DealerPRO Training, one of the nation’s top fixed-ops training platforms for dealers. VIDEO...