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Scheduling impacts every area of your service department. The challenge is that many advisors and appointment setters see the appointment process as something to...

Draper, UT – January 31, 2020 – Dealertrack DMS, a leading provider of cloud-based technology solutions for car dealerships, will unveil a series of new,...

For as long as there have been ‘sales’ teams’, there has always been a fundamental problem of exactly HOW to motivate, excite, or inspire...

CBT News Week In Review for Friday, January 31st, 2020: Glenn Pasch on Alleviating Pain Points in Your Customer Journey Please join us in welcoming back...

We’ve been enjoying the strongest economy we’ve seen in a long, long time. Things are good across a great many industries, the auto sales...

On today’s show, we’re pleased to welcome Mike Dodd, CEO of Trade-In Valet, one of the nation’s largest vehicle appraisal platforms. In this segment,...

Today on CBTNews.com - Thursday, January 30th, 2020: Dale Pollak's New Approach to Greater Profitability in Your Used-Car Department On today’s show, we’re pleased to welcome...

Your service department is a busy place. Customers come to you on a daily basis to solve problems with their vehicles. They come in...

There is a lot of talk today about speeding up the sales process. Even with all the improvements the automotive industry has seen over...

Today on CBTNews.com - Tuesday, January 28th, 2020: Cox Automotive Chief Economist Jonathan Smoke Discusses Vehicle Affordability, EVs, and Much More Year-end sales data has been...