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Trucks and SUVs continue to keep new vehicle sales on track

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In what has become a solid market trend this summer, sales of trucks and SUVs kept total new vehicles sales on track in July,...

Building a LEED Gold Dealership Was Neither Cheap Nor Easy For...

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However, the Michigan family business has been repaid, and then some, in utilities savings and favorable publicity. BY MARY WELCH Ryan LaFontaine estimates an LEED...

Market To Buyers Researching Their Next Car

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Don’t Wait Until They Have Picked A Make And Model BY PHIL SURA 72% of shoppers start out open to any brand; dealers have 3 months...

Evaluate Technology That Sharpens Or Simplifies F&I-Related Activities

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Latest software is scaled to dealership size and segments target customers, verifies income and employment, reports to credit bureaus. BY ANGELICA JEFFREYS Technology is affecting every...
CFPB Oversight

The New CFPB Oversight Of Non-Bank Lenders: Its Impacts On Dealers...

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At the very least, it means more complexity and cost in the F&I process that dealerships or customers will have to shoulder. BY CLINT...

CBT News – July 29, 2015

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On today's show: - Jeff Shore explains the best ways to keep your customers happy - Sales Tip of the Day with Aaron Wirtz on overcoming...

How impactful visuals and interactive content are increasing customer satisfaction

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Auto manufacturers (OEMs) have moved away from having an abundance of text and static pictures on their websites, and are instead telling an engaging...

Top OEM Headlines | July 2015

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This week's most impactful OEM headlines, including: 1. Ford building on bright idea: moving headlights 2. Toyota's new trucks will come with a GoPro mount 3. Get...

CBT News – July 27, 2015

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On today's show: - Kevin Bradberry, President of TK Worldwide, explains what you should look for in a sales manager - Sales Tip of the Day...

View From The Top – Bill Wittenmyer & John Gottschalk

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  ELEAD1ONE’s Bill Wittenmyer and Ford Direct’s John Gottschalk discuss the do’s and don’ts to working with the growing segment of millennial shoppers that will...