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What is Your Customer Data Worth?
Today, most dealers spend heavily on purchased media—both traditional and digital—not because they want to, but because they have no other way to reach...
Creating a Comfortable Environment for Your Customer
On today's episode of Kain & Co., David Kain discusses selling the appointment and creating an environment that your customer will be comfortable in.
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Effectively Identify and Quantify Missed Opportunities in Your Service Drive –...
In this interview with Lawson Owen, managing partner at Proactive Dealer Solutions, Jim and Lawson discuss how they bring a proactive approach to your...
Trade-Ins in 2020
We all know what a critical role pre-owned sales plays in your profitability. Dealers all agree that we collectively need to do a better...
How The JM&A Group is Helping Dealers Stay Current in the...
On today’s show, we’re pleased to welcome Chris May, Director of Performance Development Center at JM&A Group, a comprehensive dealer solutions company that has...
CBT Automotive Newscast for February 4th, 2020
Today on CBTNews.com - Tuesday, February 4th, 2020:
How to Create and Retain Loyal Customers for Your Service Drive - Jim Roche, Cox Automotive
Today, we...
Proactive Dealer Solutions Rebrands, Enhances Platform
HUNTERSVILLE, N.C. (Feb. 1, 2020) — Proactive Dealer Solutions (PDS), The BDC Experts, a North American training and consulting company specializing in conversational intelligence,...
How to Create and Retain Loyal Customers for Your Service Drive...
Today, we welcome back Jim Roche, Vice President at Cox Automotive. In this segment, Jim discusses the latest additions to his book "Fast Break",...
Organizing Your Organic Traffic
On today's Tip of the Day, Brian Pasch goes over organic and inorganic traffic and gives you some tips on how to organize these...
CBT Automotive Newscast for February 3, 2020
Today on CBTNews.com - Monday, February 3rd, 2020:
Integrating Your Online Reputation Strategy into Your Dealership's Marketing Plan
In the automotive industry, positive consumer reviews are...