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data

What is Your Customer Data Worth?

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Today, most dealers spend heavily on purchased media—both traditional and digital—not because they want to, but because they have no other way to reach...
environment

Creating a Comfortable Environment for Your Customer

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On today's episode of Kain & Co., David Kain discusses selling the appointment and creating an environment that your customer will be comfortable in.   VIDEO...
Proactive Dealer Solutions

Effectively Identify and Quantify Missed Opportunities in Your Service Drive –...

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In this interview with Lawson Owen, managing partner at Proactive Dealer Solutions, Jim and Lawson discuss how they bring a proactive approach to your...

Trade-Ins in 2020

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We all know what a critical role pre-owned sales plays in your profitability. Dealers all agree that we collectively need to do a better...
JM&A

How The JM&A Group is Helping Dealers Stay Current in the...

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On today’s show, we’re pleased to welcome Chris May, Director of Performance Development Center at JM&A Group, a comprehensive dealer solutions company that has...
Jim Roche

CBT Automotive Newscast for February 4th, 2020

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Today on CBTNews.com - Tuesday, February 4th, 2020: How to Create and Retain Loyal Customers for Your Service Drive - Jim Roche, Cox Automotive Today, we...
Proactive Dealer Solutions

Proactive Dealer Solutions Rebrands, Enhances Platform

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HUNTERSVILLE, N.C. (Feb. 1, 2020) — Proactive Dealer Solutions (PDS), The BDC Experts, a North American training and consulting company specializing in conversational intelligence,...

How to Create and Retain Loyal Customers for Your Service Drive...

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Today, we welcome back Jim Roche, Vice President at Cox Automotive. In this segment, Jim discusses the latest additions to his book "Fast Break",...
Facebook

Organizing Your Organic Traffic

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 On today's Tip of the Day, Brian Pasch goes over organic and inorganic traffic and gives you some tips on how to organize these...
Erica Danford

CBT Automotive Newscast for February 3, 2020

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Today on CBTNews.com - Monday, February 3rd, 2020: Integrating Your Online Reputation Strategy into Your Dealership's Marketing Plan In the automotive industry, positive consumer reviews are...