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Leveraging Your CRM To Identify Buyers
By adding additional data, you can optimize your CRM to identify high-potential shoppers already in the database.
BY JOHN GIAMALVO
We live in the age of...
September 2015 Sales Numbers
Corinne Lillis and Joe Gumm give you a look at the September 2015 sales numbers.
The September 2015 sales totals are:
Fiat Chrysler: +13.6%
Chrysler:...
Instinct And Observing Other Businesses Lead Dealer To Flip To Salaried...
Kistler Ford wants its product specialists answering questions, not chasing commissions. BY JON MCKENNA
The ranks of dealers experimenting with salaried salespeople are gradually growing....
Failure To Properly Handle Inbound Service Calls Hamstrings Service Departments
Start with a small BDC team and take other steps to catch all customer phone calls. BY BILL WITTENMYER
During several of my recent speaking...
CBT News – September 10, 2015
On today's show:
Patrick Bet David, CEO of PHP Agency, explains how dealers can inspire their teams
Sales Tip of the Day with Paul...
Dealer’s Path To Her Arizona Store Was Long And Twisted
Shot down repeatedly on the East Coast, she was about to give up when a chance arose to break into ownership. BY JON MCKENNA
The...
Top OEM Headlines | September 2015
This week's most impactful OEM headlines, including:
Toyota spends $50 million to accelerate self-driving car program
Toyota wants to accelerate the process of a self-driving...
Top OEM Headlines | September 2015
https://www.cbtnews.com/a-look-at-this-weeks-top-oem-headlines-11/
Is Your CRM A Bad Fit Dealership Business Model?
Warning signs that you should look for a different CRM.
BY ZACH KLEMPF
Today’s car buying marketplace demands nothing less than a connected, personalized customer experience....
CBT News – September 3, 2015
On today's show:
Mark Tewart, sales superstar, on handling top dogs who say they don't need sales training
Glenn Pasch, PCG Consulting CEO, explains how...
