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Joseph Michelli

CBT Automotive Newscast for February 17th, 2020

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 Today on CBTNews.com - Monday, February 17th, 2020: NYT Best-Selling Author Joseph Michelli On Airbnb's 5 Leadership Lessons On today's show, we’re pleased to welcome back...
experience

4 Simple Ways to Personalize the F&I Experience

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We live in what people are calling The Age of the Consumer and for the F&I department, it means a fresh focus on providing...
recon

How Paragon Honda Successfully Transitioned to a New Recon Process –...

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In this segment, we're pleased to introduce Gage Hathcock of ReconVelocity and Rob Patel, Auto Remarketing Specialist at Paragon Honda. Jim, Rob, and Gage...

4 Qualities Every Great Leader Needs in the Dealership

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Finding a list of top leadership qualities is rather simple - a good listener, a team player, inspire others, and so on. But what...
language

Using the Right Language When Speaking to the Customer

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Many headaches can be avoided in the dealership by using the right language with customers. On this week's episode of Kain & Co., David...
bill wittenmyer

Bill Wittenmyer Discusses Elead’s Brand Refresh, New Partnerships, and The Need...

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On today’s show, we’re pleased to welcome back Bill Wittenmyer, Vice President of Sales, Layered Apps and Competitive Accounts for elead, a well-known CRM...
service experience

Does your Dealership Provide A Truly Exceptional Service Experience?

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More and more dealerships seem to be renewing their vows and focusing on the level of service they provide to their customers. Sales and...
Paragon

How Paragon Honda Is Turning Inventory Faster by Simplifying Their Recon...

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On today's show, we're excited to be on location here at Paragon Honda in New York with Partner GM and Vice President, Brian Benstock...
sonic automotive

Sonic Automotive Selects ReconVelocity for Install Across Nationwide Dealerships

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DESTIN, FL (February 12, 2020) – ReconVelocity, the auto industry’s leading reconditioning software solution that enables dealers to be retail-ready faster, announced today it...
Sales Language

It’s Time to Modernize your Dealership Sales Language

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It’s kind of nostalgic to listen to car salespeople talk with customers on the phone, either in live calls or when leaving voicemails, and...