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marketing

Marketing Without 5-Year Forecasts Key to Success and Growth

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Vince Sheehy, president and CEO of Sheehy Auto Stores, isn't a big fan of long-term planning. Instead, Sheehy, who oversees 24 stores with annual...
auto retail

Why the Auto Retail Market is Doing Great

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•Sales and profits are historically high. •Analysts have been predicting a downturn that hasn't arrived. •This is as good as it could possibly get for the...
millennial

5 Productivity Lessons From the Millennial Work Style

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Gen Y workers are often maligned in the business world for their entitlement or self-interest, but there are several productivity lessons to be learned...
service drive

Service Drive: Are you Talking in Terms the Customer Understands?

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If you have ever been on a computer support call with someone who is totally immersed in the world of technology and is speaking...
newscast

Daily Newscast: Transparency in your appraisal process | EVs in demand...

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  On today's CBT Newscast for Wednesday May 10, 2017: Maintaining transparency in your appraisal process Joe sits down with Steve Stauning, Founder and President of SteveStauning.com,...
EVs

How much do your sales people know about EVs?

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If it hasn’t happened already, a car with a plug will show up on your lot sooner rather than later. And, while it’s true...
Mike Jackson

Daily Newscast: Progressive pay plans | Mike Jackson on the Importance...

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On Today's CBT Newscast for Thursday April 27, 2017: Attract, Retain, Motivate with Progressive Strategies and Pay Plans In this interview with Jennifer Suzuki, President E-Dealer...
electric vehicles

Automaker banks on growth in EV market

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At the New York Auto Show, Jeff Conrad, Honda America senior vice president, speaks to CNBC's Phil LeBeau about the demand for electric vehicles,...
newscast

Daily Newscast: Dealers Are Overestimating Trust from Customers | How to...

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In today’s CBT Newscast for Wednesday April 26, 2017: Dealers Are Overestimating Trust from Customers Joe caught up with Patrick McMullen, Sr. VP Strategy & Innovation...
Tesla

Former GM Vice Chair says Tesla is “doomed”

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  Tesla's lack of pricing power is going to lead to its demise, Bob Lutz, former vice chairman of General Motors, told CNBC, two days...