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service department

The Benefits of Working in the Service Department

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When asked what they want to be when we grow up, you don’t hear a lot of kids exclaiming “I want to work in...
prepared

Are You Prepared for the Unexpected?

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Right now, the economy is smiling on the auto industry. Numbers are up from last year and future tax policies seem to favor car...

Paul Cummings: Setting Goals For Each Department of Your Dealership |...

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Today on CBTNews.com - Monday, July 9th, 2018: Paul Cummings: Setting Goals For Each Department of Your Dealership The CBT Automotive Network welcomes Paul Cummings, who...
Setting Goals

Paul Cummings: Setting Goals For Each Department of Your Dealership

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The CBT Automotive Network welcomes Paul Cummings, who is President and CEO of Paul Cummings Enterprises. He tells our Jim Fitzpatrick about his new...
service

Should Your Dealership’s Service Department Go Mobile?

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We have all heard tale of days long ago when doctors used to make house calls. This was a common practice 50 years ago....
newscast

Get Creative On Social Media to Attract Buyers | Should Your...

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Today on CBTNews.com - Wednesday, May 30th, 2018: Get Creative On Social Media to Attract Buyers Every dealership puts their own spin on how they target...
Ford

Ford Prepares for 2020 EV Push

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Here's a question nobody ever thought to ask: What would happen if the decision makers at one of America's big three automaker's announced one...
time management

Time Management in the Service Department

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On this week's episode of the Weekly Tune-Up, Becky Nixon talks about one of the most important things service advisors can do to increase...
f&i

Attracting and Hiring Talent to Advance Your F&I Department

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On this week's edition of F&I Today, Becky Chernek invites Tony Troussov, Group F&I Director at Morrie's Automotive Group, to discuss the importance of...
Service Departments

“We’re Seeing a Turn In Customer Retention and Service Departments Are...

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Jim Roche, Xtime's SVP of Marketing & Managed Services and CBT Automotive Network’s Jim Fitzpatrick discuss how many dealerships are missing out on opportunities for potential...