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Automotive Sales Totals for November 2017
CBT News Anchor Joe Gumm reports on U.S. automotive sales totals for the month of November 2017 at dealerships around the U.S.
The seasonally adjusted, annualized...
7 Specific Skills For Your Service Drive
There are a few common skills that every Service associate can conquer that will intensely expand their relationship skills with customers. I call these...
Why customers want total control of the car buying process |...
On today's CBT Newscast for Friday, November 24th, 2017:
Why customers want total control of the car buying process
While at the Automotive Analytics and Attribution...
Is it Time for Compliance Training — Again?
Over the years, dealers throughout the U.S. have gotten away from aggressive spot decisions and re-contracts. I remember when my boss would say, “If...
Leadership is More than Good Results
Before we begin to discuss, let’s look at the definition of helpful.
Reading this, your first reaction would be, “Glenn of course being helpful is...
Taking a Tip from Tesla – Build Hype and Take Deposits...
On July 28th, the first 30 customers received delivery of their Tesla Model 3. It’s a model of success for the beleaguered electric car...
Selling the “Extras”: How Auto Dealers Can Guide Consumers to the...
A Generation of Customizations
Since the 1980's, consumers have warmed up to the idea of having products that meet their exact needs and specifications. The...
A Life and Industry of Opportunities: Winston Pittman Creates an Empire
When Winston Pittman decided to open a Chrysler dealership in Louisville, KY in 1988, he walked into several stores in the black neighborhood where...
Why Dealership Culture Matters | Subject Lines that Sell Cars |...
On today's CBT Newscast for Wednesday, August 2nd, 2017:
Why Dealership Culture Matters
Joe sits down with JC Baker, founder and CEO of JC Baker &...
The Blinker App Provides Easy Finance Options
Joe sits down with Andrew Price, VP of Marketing and Creative at Blinker.
Blinker, the first-ever mobile app that allows anyone to buy, sell, finance...