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When you email customers, it's important to grab their attention right away. This could be the difference between selling a car and losing a...

A well-functioning service department is the lifeblood of any dealership. In many ways, it is the face of your dealership that customers experience more...

Today on CBTNews.com - Wednesday, November 7th, 2018: Boost Dealership Transparency with One-Price Selling – Barry Schwartz, Robertson Honda (Part 2) Are you tired of relying...

With multiple automotive conferences and expos filling the schedule, October has become known to many in the industry as “conference month.” This year, as...

Today on CBTNews.com - Monday, October 15th, 2018: How to Build a Successful Service BDC Model and Increase Sales - Sarah Vantine, Scott Clark Auto...

CBT News Week In Review for October 5th, 2018: 6 Things to Prepare Your Dealership for a Strong Year in 2019 - Mark Tewart Joining Jim...

Preparing for millennials has been the focus of most companies out there, and with good reason. These individuals are 30 percent of the population,...

Joining Jim Fitzpatrick on today's CBT News segment is Mark Tewart, President and CEO of Tewart Enterprises, one of the country's leading automotive training...

Today on CBTNews.com - Monday, October 1st, 2018: 6 Things to Prepare Your Dealership for a Strong Year in 2019 - Mark Tewart Joining Jim Fitzpatrick...

In this segment, Jim Fitzpatrick talks with David Lewis, CEO and President of David Lewis & Assoc. and discuss the auto industry as it moves into...