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Every dealer knows that there is a lack of good service technicians in the fixed-ops department. So how can dealership’s proactively prepare themselves to...

Today on CBTNews.com - Monday, April 15th, 2019: How Dealerships Can Overcome the Service Technician Drought - John Fairchild, Fixed-Ops Expert Every dealer knows that there...

On this week's episode of On the Mark, Mark Tewart discusses the reverse-sell technique and gives tips on how to better interact with customers.

Eric Mercado, Chief Sales Officer of Force Marketing joins Jim Fitzpatrick in our CBT News studio where the pair take a comprehensive look at...

It’s not just how we think of driving that Tesla aims to change, but how we think of mechanics and education as well. As the...

Today on CBTNews.com - Wednesday, March 27th, 2019: Sonic Automotive's Jeff Dyke on Used Car Sales, Tesla, and the Future of EchoPark On today’s show, we...

Most consumers today are savvy enough to check their credit scores before they even walk into the dealership. Knowing their score lets them have...

Previously, automotive service centers only had to worry about the basic functions of a vehicle, like engine work, tire changes, and routine maintenance. The...

Today on CBTNews.com - Tuesday, March 12th, 2019: The Importance of Evaluating Your Dealership's Marketing Team and Advertising Spend - Glenn Pasch, PCG Digital Jim recently...

The automotive industry is running toward a problematic shortage. According to information from the US Bureau of Labor Statistics, by 2026, the automotive repair...