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The Finance and Insurance (F&I) department, a critical component of any automotive dealership, plays a pivotal role in driving profitability. We all know the F&I staff often grapples with challenges leading to customer dissatisfaction and employee frustration.  

Alleviating frustrations in F&I departments for enhanced customer satisfaction and profitability

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Introduction  The Finance and Insurance (F&I) department, a critical component of any automotive dealership, plays a pivotal role in driving profitability. We all know the...
Fisker's future looks uncertain following the company fialling to repay a loan, bringing the EV maker closer to potential bankruptcy

Fisker faces imminent bankruptcy after failing to repay $3.5 million loan

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Fisker's future looks increasingly uncertain following a recent 8-K filing that revealed the company failed to repay a nearly $3.5 million loan last month,...

Ford, GM outline difference in hybrid future, UAW president oversees Stellantis...

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Top stories Ford, GM Chiefs diverge on the future of hybrid vehicles. Read More UAW President Shawn Fain assumes oversight of Stellantis department. Read More Tesla recalls...
United Auto Workers president Shawn Fain shot down a 21% wage increase proposed by Stellantis, prolonging the union's strike.

UAW President Shawn Fain assumes oversight of Stellantis department

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Shawn Fain, President of the United Auto Workers (UAW), will now oversee the union's Stellantis Department, as confirmed by sources familiar with the matter....
Hyundai battery plant The U.S. Department of Labor filed a lawsuit on May 30 against Hyundai and a labor recruiter in Alabama over the illegal use of child labor.

U.S. Department of Labor sues Hyundai over child labor in Alabama

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The U.S. Department of Labor filed a lawsuit on May 30 against Hyundai, an auto parts plant, and a labor recruiter in Alabama over...
Today's episode of CBT Now discusses sales training and growing two types of associates. We're pleased to welcome Louie Herron.

Louie Herron reveals the art of separation and preparation in sales...

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How do you effectively cater to the training needs of a seasoned salesperson while simultaneously training a newbie? Today's episode of CBT Now discusses...
In today's episode of Inside Automotive, we're discussing retention with Tully Williams, the fixed operations director at The Niello Company.

The Niello Company’s winning retention strategy for the service departments –...

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Summer is right around the corner, meaning more people are hitting the roads. Therefore, now is a huge opportunity to fine-tune your retention strategies...
service department analysis paralysis

Service department analysis paralysis. how to make a decision and move...

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Service operations generate mountains of data associated with the performance of the department. Leaders can and do devote a lengthy amount of time and...
On April 18, Republican attorneys general from 25 states filed a lawsuit against the U.S. Environmental Protection Agency (EPA).

Republican attorneys general sue EPA over emission standards

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On April 18, Republican attorneys general from 25 states filed a lawsuit against the U.S. Environmental Protection Agency (EPA). They claimed the agency had...

New car inventory levels, Nissan lowers profit forecast, states sue EPA

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Women Driving The Industry Jenell Ross celebrates 50 years at the helm of the nation’s only black woman-owned Buick, GMC, and Mercedes-Benz Dealership The Bob Ross Auto...