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The Power of 4DX in the Service Department!
Working with Service Departments has allowed me to be exposed to many different strategies, techniques, processes as well as the latest technologies, software and...
Why Are Service Departments Still Not Texting?
Technology has become so advanced. Most technology is designed to improve communication and make us more efficient, but technology is really just a means...
Becky Chernek Discusses How to Adapt Your Dealership’s F&I Department for...
Here to tell us how you can revamp and re-invigorate your dealership’s F&I strategy for 2020 is Becky Chernek. Becky is an F&I Expert,...
Building A Vibrant Service Department
Creating an environment where customers feel relaxed and well cared for can be a tough thing to achieve with the many pressures being felt...
The Keys to a More Profitable Year in Your F&I Department
On today's show, we're pleased to welcome back Adam Marburger, F&I Expert and President of Ascent Dealer Services. Adam shares with us, his insight...
Service Department Analysis Paralysis: How to Make a Decision and Move...
Service operations generate mountains of data associated with the performance of the department. Leaders can and do devote a lengthy amount of time and...
Preparing Your Salespeople to Communicate Virtually
On today's Tip of the Day, Glenn Pasch talks about the "virtual showroom" and how you should be preparing your salespeople and/or your BDC...
Is Your Dealership Running a Sales Department or a Business Prevention...
Back in my tech company days, apparent no-brainer agreements often got caught up in the legal department. Sometimes months would go by before we’d...
The Benefits of Digital Marketing for Your Fixed-Ops Department – Andy...
On today’s show, we’re pleased to welcome back Andy MacLeay, Director of Digital Marketing for Dealer.com.
VIDEO TRANSCRIPT:
Jim Fitzpatrick: Hi everyone. Jim Fitzpatrick with CBT...
4 Auto Industry Shake-Ups Dealers Should Prepare for in 2020
It almost feels as if each week is bringing new changes that are impacting the automotive industry. These changes can be helpful—or troublesome—depending on...
