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What It Takes To Find, Train, and Retain Great Service Technicians...
On today’s show, we’re pleased to welcome back Michael Roppo, President and Director of Dealer Fixed-Operations Consulting and Training at Automotive Management Resources. Jim...
The Keys to Running a Profitable Subscription Business – Vince Zappa,...
Jim Fitzpatrick is joined by Vince Zappa, President of Clutch Technologies, at the 2020 NADA Show in Las Vegas, Nevada.
VIDEO TRANSCRIPT:
Jim Fitzpatrick: Vince Zappa, president of...
Pros and Cons of a 4-Day Work Week for Service Technicians
In 1930, during the Great Depression, economist John Maynard Keynes predicted that a 15-hour workweek would become a reality “within 100 years.” At the...
The Best Way to Pay Technicians
On this week's episode of the Weekly Tune-Up, CBT's Jim Fitzpatrick talks to fixed-ops expert, and regular CBT contributor, John Fairchild of Fairchild Automotive Solutions....
How New Technology is Shaping Digital Retailing Strategies for Dealers –...
CarNow's Senior vice president of Sales and Co-Founder, Tim Cox, joined Jim Fitzpatrick on the CBT Stage at NADA 2020 in Las Vegas to...
How Technology is Helping to Bridge the Gap Between Online and...
On today’s show, we’re pleased to welcome back Jenn Reid, Vice President of Automotive Marketing and Strategy Leader for Equifax. Jenn and Jim discuss...
Take Pressure Off Your Service Techs with Chat Support Tools
Your service department is a busy place. Customers come to you on a daily basis to solve problems with their vehicles. They come in...
Convert More Phone Leads with CallRevu’s Powerful AI Technology
On today’s show, we’re pleased to welcome Tom Harsha, Chief Product Officer at CallRevu, a call tracking and call monitoring solutions company. Tom is...
Utilizing Modern Technology in Auto Retail
On this week's episode of Straight Talk, David Lewis talks about why you should take advantage of modern technology and utilize services such as...
Dealing with the Technician Drought
There is a “Technician Drought” that has been plaguing the car industry for decades, pretty severely for the past 5 years or so. Finding...
