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F&I

How to Become a Blackbelt in Your F&I Department

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It takes the following things to be wildly successful in your F&I department in 2020:  Best-in-class F&I products attached to the appropriate profit participation...
David Lewis

David Lewis on How to Bring In More Business Through Your...

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Today on CBTNews.com - Wednesday, June 17th, 2020: David Lewis on How to Bring In More Business Through Your Fixed-Ops Department During COVID-19 On today's show,...
Automotive News

3 Ingredients For a Successful F&I Department in 2020 – Adam...

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On today’s show, we’re very pleased to welcome back Adam Marburger, F&I expert and President of Ascent Dealer Services. In this segment, Adam and...
Ascent Dealer Services

3 Ingredients For a Successful F&I Department in 2020 – Adam...

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On today’s show, we’re very pleased to welcome back Adam Marburger, F&I expert and President of Ascent Dealer Services. In this segment, Adam and...
technology

Successfully Implementing Technology in the Service Department

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During This challenging time in our industry I have noticed something strangely wonderful happening in the midst of this implosion. Of course, this is...
service

What Are Dealers Doing to Stay Busy with Slower Service Departments?

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With social distancing, and “shelter-in-place” orders issued in many states, automotive service and aftermarket shops continue to operate, but under a different set of...
Mark Sanborn

Leadership Expert Mark Sanborn Shares Practical Ways to Prepare For and...

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As part of our continuing coverage of the Coronavirus, we’re pleased to welcome Mark Sanborn, acclaimed speaker and President of Sanborn & Associates, an...
Brian Benstock

Paragon Honda’s Brian Benstock on Preparing for the Future of Auto...

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As part of our ongoing coverage of the Coronavirus, we’re pleased to welcome back Brian Benstock, Partner GM and VP at Paragon Honda and Acura....
parts

How COVID-19 is Affecting Parts Departments

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With social distancing, isolation, and quarantine efforts dominating news and daily life, coronavirus continues to wreak havoc on the U.S. and world economies. The...
fixed-ops

Focusing on the Fixed-Ops Department: What You Need to Know During...

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As part of our continuing Coronavirus coverage, we’re pleased to welcome Kristin Williams, Dealer Development Manager at DealerPRO Training, Ed Whittle and Michael Lindberg...