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Three-tier approach to long-term service department growth
A successful long-term service growth strategy is really just about taking care of the customer. In order to grow, you need to retain the...
Re-Adjusting Service Department Goals During the Pandemic – Daniel Korte, Serra...
Many service directors are faced with the difficult task of eliminating positions as the pandemic continues, but one service director has been able to...
Re-Adjusting Service Department Goals During the Pandemic – Daniel Korte, Serra...
Many service directors are faced with the difficult task of eliminating positions as the pandemic continues, but one service director has been able to...
Five Marketing Strategies to Increase Service Department Sales
According to the National Automobiles Dealers Association, almost 50 percent of a dealer's gross profits are generated by the service department. For many dealerships,...
Bill Springer on What Consumers Value Most in the Service Department
DriveSure surveyed nearly 2,000 vehicle owners to find out what it takes to retain their service business at car dealerships and Bill Springer, President...
Is Cost or Affordability the Reason for Declined Service Repairs?
According to NADA Data 2019, revenue in dealership service departments is steadily growing statistic. Between 2013 and 2019, dealerships’ total service and parts sales...
CEO Jimmy Ellis Discusses How the Jim Ellis Auto Group Was...
Online car-buying platforms have become vital resources for dealers across the country. Many dealers believe the focus towards online car shopping and delivery has...
DealerPRO Training CEO Don Reed on Rebooting Your Fixed-Ops Department
With a shortage of technicians, strained advertising budgets, and a national pandemic, it can be tricky for dealers to navigate fixed-ops management. Service drives...
5 Strategies to Raise the Standards of Your Fixed-Ops Department –...
On today’s show, we welcome back Michael Roppo, President and Director of Dealer Fixed-Ops Consulting and Training at Automotive Domain Results. In this segment,...
5 Strategies to Raise the Standards of Your Fixed-Ops Department –...
On today’s show, we welcome back Michael Roppo, President and Director of Dealer Fixed-Ops Consulting and Training at Automotive Domain Results. In this segment,...
