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Twenty years ago a F&I manager was one of the most respected and sometimes feared person at the dealership. They could make or break...

On today's CBT Newscast for Tuesday, October 24th, 2017: How to digitally market to the right people For years, traditional marketing focused on reaching everybody. Today,...

In a bid to mimic other online retail industries, several auto manufacturers have begun to offer services that reduce or eliminate time spent in...

Oil Companies Are Concerned About EV Gains Ten years ago, it was difficult to imagine a day when oil producers would be concerned about vehicles...

On today's CBT Newscast for Wednesday, October 11th, 2017: Sally Whitesell: Words that Sell Service Having the right words to say to an 83-year-old man in your...

Many Are Still Not Sold On The Safety Of Autonomous Vehicles Imagine a morning commute where instead of keeping a close watch on the traffic...

New Technologies Bring Opportunity And Concerns Do you remember the first iPhone? What were your thoughts the first time you sat down to use the...

The Future Employment Landscape The automobile industry is as strong as the human capital within it. For dealerships to be successful there has to be...

Aside from the prevalence of flying cars and hoverboards Marty McFly used, ‘the future’ is happening. Innovators dreamed of a world with cars that...

After a three-year skid, sales of green vehicles (hybrid, PHEV, EV and hydrogen) revved up in the first half of 2017, thanks in part...