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Steve Greenfield

What should a competitive intelligence tool offer?

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If you are one of those rare dealerships that conducts competitor monitoring daily, you are ahead of more than 95 percent of the other...
New Leaders

How to develop more leaders

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It might seem like a rhetorical question and one that is usually followed by a resounding “DUH!” The harsh truth is that it is...
Succession

Beating the Succession Odds

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In the pop world there are the Dave Clark Five, the Jackson Five and Maroon Five. In the spy scene, it’s MI5. The Olympic...

It’s Called “Friendly” for a Reason

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Top Honda Dealer Creates Winning Culture By: Mary Welch Eric Kahn is a dye-in-the-wool car guy with a blue stocking education and Wall Street credentials. Or...

Prepping For A Sale

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How to Get Your Dealership Ready By: Lauren Anderson In our last installment we focused on the reasons why a business owner might wish to undertake a...
rental cars

Why being where Millennials hangout (online) will benefit your dealership

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With 80% of car buyers using some form of digital technology to research their options before entering a car dealership, auto dealers face an...

Fighting Shrinking Margins in the Body Shop

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Costs Are Rising But Insurance Companies Aren’t Paying By: David Lewis One of the unique and marvelous things about a free market economy like ours here...

Myths of Service Writers

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Battle Service Business Myths And Score a Knockout By: Jeff Cowan Myths can be very dangerous things. They can and will impede your ability to grow,...

Succeeding as a Service Advisor

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It’s All in the Attitude and Your Choices By: Paula Bliss It All Begins Here “Don’t give me that attitude!”  Ever heard that?  Or, “You need an...

It’s Time for Dealerships to Catch Up

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The F&I Online Revolution is Here! By: Becky Chernek It’s an established fact that many auto dealers fear change. But taking an “if it ain’t broke,...