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What should a competitive intelligence tool offer?
If you are one of those rare dealerships that conducts competitor monitoring daily, you are ahead of more than 95 percent of the other...
How to develop more leaders
It might seem like a rhetorical question and one that is usually followed by a resounding “DUH!” The harsh truth is that it is...
Beating the Succession Odds
In the pop world there are the Dave Clark Five, the Jackson Five and Maroon Five. In the spy scene, it’s MI5. The Olympic...
It’s Called “Friendly” for a Reason
Top Honda Dealer Creates Winning Culture
By: Mary Welch
Eric Kahn is a dye-in-the-wool car guy with a blue stocking education and Wall Street credentials. Or...
Prepping For A Sale
How to Get Your Dealership Ready
By: Lauren Anderson
In our last installment we focused on the reasons why a business owner might wish to undertake a...
Why being where Millennials hangout (online) will benefit your dealership
With 80% of car buyers using some form of digital technology to research their options before entering a car dealership, auto dealers face an...
Fighting Shrinking Margins in the Body Shop
Costs Are Rising But Insurance Companies Aren’t Paying
By: David Lewis
One of the unique and marvelous things about a free market economy like ours here...
Myths of Service Writers
Battle Service Business Myths And Score a Knockout
By: Jeff Cowan
Myths can be very dangerous things. They can and will impede your ability to grow,...
Succeeding as a Service Advisor
It’s All in the Attitude and Your Choices
By: Paula Bliss
It All Begins Here
“Don’t give me that attitude!” Ever heard that? Or, “You need an...
It’s Time for Dealerships to Catch Up
The F&I Online Revolution is Here!
By: Becky Chernek
It’s an established fact that many auto dealers fear change. But taking an “if it ain’t broke,...