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Author and Speaker Jon Gordon on Motivating Yourself and Your Team...
Today on CBTNews.com - Friday, May 1st, 2020:
Author and Speaker Jon Gordon on Motivating Yourself and Your Team in Difficult Times
On today's show, we...
Former NBA Player Walter Bond Talks About the Best Way to...
Today on CBTNews.com - Thursday, April 23rd, 2020:
Former NBA Player Walter Bond Talks About the Best Way to Make It Through Difficult Times
On today's...
Effective Ways to Address Difficult Customers
If you have worked in the Service Drive for, let’s say, 15 minutes or longer you probably understand that there is a fair share...
How to Hold on to Front-End Gross and Improve the Overall...
Today on CBTNews.com - Monday, January 28th, 2019:
How to Hold on to Front-End Gross and Improve the Overall Health of your Dealership - Brian...
10 ways smart people handle difficult people
In the retail automotive industry we are faced with difficult people on a regular basis. Some are unaware of the negative impact that they...
Daily Newscast: Mary Barra on making vehicles more affordable, remaining focused...
In today’s CBT Newscast for Monday March 20, 2017:
What does it mean to be successful with retail customers?
Interview with Stephen Smith from Cox Automotive
The...
Why are dealers having a difficult time promoting F&I team-members?
Becky hosts Adam Arens to explore why dealers are having a difficult time promoting F&I team-members to other key positions in the dealership.
Properly Disclosing An Auto Sales Contract Isn’t Difficult
Remember that the RISC is active as soon as the customer signs it, so be deliberate. BY TONY DUPAQUIER
As business managers, it is our...
Auto industry urges Trump to keep EV tax credit and emissions...
The auto industry has called on President-elect Donald Trump to preserve the $7,500 electric vehicle (EV) tax credit, a key component of President Joe...
California and Michigan lead the way in EV technician training
As the automotive industry rapidly shifts toward electric vehicles (EVs), the need for trained technicians who can service these cars has never been more...
