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How to Inspire Consumer Enthusiasm and Give Customers the Buying Experience...
On this week's episode of F&I Today, Becky Chernek of Chernek Consulting, discusses how industry disruptors like Tesla and Carvana are re-shaping customer expectations...
Auto Industry Veteran Lisa Copeland Discusses How to Make Every Dealership...
Setting the right tone for the new year is crucial for any dealership. Now is the time to throw out bad habits, try new...
CBT Automotive Newscast for January 1, 2020
Today on CBTNews.com - Wednesday, January 1st, 2020:
Best of 2019: Cody Lusk, President & CEO of AIADA Talks Tariffs, Trade, and Tesla
It’s never a...
Best of 2019: How Sellers Auto Group Increased Sales With the...
Every dealer is always looking for new and innovative strategies to increase their sales. And while there are many ways to do it, our...
AutoNation CEO Cheryl Miller Discusses Market Disruptors, Industry Turnover, and Tariffs...
In part two of this CBT News exclusive, our host, Jim Fitzpatrick continues his conversation with Cheryl Miller, AutoNation's first female CEO, and first-ever...
CBT Automotive Newscast for December 27, 2019
Today on CBTNews.com - Friday, December 27th, 2019:
Best of 2019: AutoNation CEO Cheryl Miller Discusses Market Disruptors, Industry Turnover, and Tariffs (Part 2)
In part...
Best of 2019: NADA President Peter Welch Discusses Autonomous Vehicles, Ride-Sharing,...
On today's show, we're so pleased to welcome back Peter Welch, President and CEO of NADA, to the CBT Network. In this segment, Jim...
Karl Brauer Discusses The Auto Industry’s Defining factors from the Past...
The automotive retail industry has come a long way since 2010, and as we wrap up 2019, we take a look back on the...
Customers Want to Know: Can You Answer Questions about EVs?
If it hasn’t happened already, a car with a plug will show up on your lot sooner rather than later. And, while it’s true...
A Customer-Centric Approach to Customer Loyalty
We know the internet has changed us all. In fact, many professionals in the auto industry believe that vehicle consumers in the future –...