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used car leasing

Why aging policies are costing your used car department money

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Welcome to this week's episode of Used Cars Weekly, the original CBT News show dedicated to bringing car dealers best practices and tips for...
recall

Recall repairs stand out as an opportunity for auto dealers

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According to data from CARFAX, the number of vehicles on the road with open recalls declined by 5% in 2020. However, more than 53...

How consistent processes can increase revenue in the service department –...

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Dealers are beginning to see increased profits and revenues in their service and parts division. Today on CBT News, host Jim Fitzpatrick is joined...
Don Reed

How consistent processes can increase revenue in the service department –...

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Dealers are beginning to see increased profits and revenues in their service and parts division. Today on CBT News, host Jim Fitzpatrick is joined...
California

California to set their own stringent climate limits on cars, EPA...

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Just 19 months after the Trump administration revoked California’s ability to set emissions standards that are stricter than the rest of the nation, it’s...

How to maximize employee performance in the service department – Michael...

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Has the pandemic had an impact on employee performance in the service department of automotive dealerships? Today on CBT News, Michael Roppo joins the...
service

Navigating the service department through the chip shortage

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By now, automobile manufacturers around the world have been affected by the semiconductor chip shortage that originated during the pandemic. Assembly lines have ground...
service department

How to maximize employee performance in the service department – Michael...

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Has the pandemic had an impact on employee performance in the service department of automotive dealerships? Today on CBT News, Michael Roppo joins the...
compliance

How to improve compliance in your auto dealership’s service department

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When you discuss automotive compliance, you automatically think about regulations over the F&I department or with selling new cars. However, there are just as...
BDC department - Sarah Vantine

Why your BDC department should focus on developing strong customer connections...

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The BDC department at the dealership plays a crucial role in the growth of the business. Today, we welcomed Sarah Vantine to the show...