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How far does your dealership go to make customers happy?

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How far does your dealership go when it comes to making people happy? Shaun Del Grande, owner of the 15-brand, 14-store Del Grande Dealer...
Setbacks At Your Dealership

Train Yourself To Stop Using Excuses For Setbacks At Your Dealership

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Until you start to view obstacles as inevitable and deal with them directly, your business will not go far. BY DAVID LEWIS “Ninety-nine percent of...
Helping dealers

New Technology Drives F&I Profits

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Helping dealers better determine how they continue to grow and strengthen their businesses in the future will be more important than ever as changing...
Selling in the zone

Selling in the zone

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BY CHRIS SARANCENO Recently, I came across some old notes I took at a Half-A-Car training meeting about 12 years ago. The notes were centered...