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CDK Global, Edson

4 key areas CDK Global is supporting dealers in 2023 and...

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CDK Global is ideally situated to better serve dealers and customers with cutting-edge applications to cover every stage of the car buying process, including...
dealership collaboration planning

How to encourage better interdepartmental collaboration in the dealership

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Remote work has undoubtedly disrupted the workforce, with many employees working from home and eliminating in-person collaboration. While there are some companies who say...
people power messaging ActivEngage

Streamlining communications to improve the customer experience — Ted Rubin &...

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Are car dealerships ready for future shifts in customer messaging technology? At the NADA Show in Dallas this year, CBT News anchor Jim Fitzpatrick...
fixed operations

How will EVs affect fixed operations revenue?

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A 2017 article in Automotive News undoubtedly caused indigestion among franchised dealer executives by foretelling how EVs would cause fixed operations to drop. In...
VinFast

VinFast delays vehicle deliveries in the United States until late February

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After finishing installing the most recent software updates, VinFast, a Vietnamese EV manufacturer, announced that it would postpone deliveries to car buyers in the...

Ford disappointed by Q4 performance, but hopeful for the 2023 market

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Ford has published its fourth quarter performance numbers, and, although the results are disappointing, the company's leadership remains positive over the 2023 market. The brand's...
Many automakers, including Ford, GM, Volvo and now Mercedes, are conforming to Tesla's fast charging system, also known as the North American Charging Standard or NACS.

OEM-dealer relations are put to the test in the face of...

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Welcome to the CBT News original show, The Future of Automotive, with Steve Greenfield, Founder, and CEO of Automotive Ventures, an auto technology advisory firm that...
SKAI Vision

How SKAI Vision is bringing artificial intelligence to the dealership —...

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As dealerships grow in size, it can become difficult to monitor the customer experience and to react quickly enough in the event of a...
Tim Cox CarNow co-founder and SVP of sales

How CarNow is upping the digital retailing game for dealers in...

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The number of software solutions and technology platforms promising to revolutionize the dealership experience can be overwhelming to sift through as a storeowner. Tim...
Outsell

Outsell CEO Mike Wethington on the benefits of having a Customer...

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The Customer Data Platform (CDP) has been a major asset for dealers in terms of the overall customer experience. Recently, CBT News anchor Bridget...