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service

Tips to increase consumer enthusiasm in the service department

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The stark reality for dealerships remains that keeping customers loyal is difficult. After five years of ownership less than one in three-vehicle owners continues...
customer

3 ways to market your parts department

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If you're CVS, Walmart or Costco, people stop by for random things anytime you're open. And the traffic is high. But, as a dealership...
F&I

What are the best ways to involve the F&I department on...

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Every dealership is set up the same way – sales, service, parts, and F&I all operate as their own separate departments. Each has a...
service

Embrace technology in the service department for faster turnaround times

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With the service department making up 49% of the dealership’s gross profit, it must continue to grow with the times. If dealerships don’t adopt...
tire safety

National Tire Safety Week offers service departments the perfect opportunity

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The U.S. Tire Manufacturers Association set this year’s dates for National Tire Safety Week as June 28 through July 4. If you ever wanted...
Lloyd Trushel

The challenges F&I departments face while adjusting to a virtual world

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F&I departments are facing a unique set of challenges in today’s marketplace. On today’s show, we’re pleased to welcome Thomas Hackett, National Sales and...
F&I departments

The challenges F&I departments face while adjusting to a virtual world

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F&I departments are facing a unique set of challenges in today’s marketplace. On today’s show, we’re pleased to welcome Thomas Hackett, National Sales and...
services

Managing a post-COVID service department: how is it different?

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With the full regimen of vaccinations in the arms of more than 45% of Americans, a broad reopening is beginning to take shape. Fourteen...
payment platform

CDK Global announces launch of new payment platform, CDK OnePay

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Technology solutions firm CDK Global has unveiled its new CDK OnePay, which will serve as a revolutionary payment platform for dealerships. CDK Global partnered...
marketing used cars

Why aging policies are costing your used car department money

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Welcome to this week’s episode of Used Cars Weekly, the original CBT News show dedicated to bringing car dealers best practices and tips for the...