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Tips to increase consumer enthusiasm in the service department
The stark reality for dealerships remains that keeping customers loyal is difficult. After five years of ownership less than one in three-vehicle owners continues...
3 ways to market your parts department
If you're CVS, Walmart or Costco, people stop by for random things anytime you're open. And the traffic is high. But, as a dealership...
What are the best ways to involve the F&I department on...
Every dealership is set up the same way – sales, service, parts, and F&I all operate as their own separate departments. Each has a...
Embrace technology in the service department for faster turnaround times
With the service department making up 49% of the dealership’s gross profit, it must continue to grow with the times. If dealerships don’t adopt...
National Tire Safety Week offers service departments the perfect opportunity
The U.S. Tire Manufacturers Association set this year’s dates for National Tire Safety Week as June 28 through July 4. If you ever wanted...
The challenges F&I departments face while adjusting to a virtual world
F&I departments are facing a unique set of challenges in today’s marketplace. On today’s show, we’re pleased to welcome Thomas Hackett, National Sales and...
The challenges F&I departments face while adjusting to a virtual world
F&I departments are facing a unique set of challenges in today’s marketplace. On today’s show, we’re pleased to welcome Thomas Hackett, National Sales and...
Managing a post-COVID service department: how is it different?
With the full regimen of vaccinations in the arms of more than 45% of Americans, a broad reopening is beginning to take shape. Fourteen...
CDK Global announces launch of new payment platform, CDK OnePay
Technology solutions firm CDK Global has unveiled its new CDK OnePay, which will serve as a revolutionary payment platform for dealerships. CDK Global partnered...
Why aging policies are costing your used car department money
Welcome to this week’s episode of Used Cars Weekly, the original CBT News show dedicated to bringing car dealers best practices and tips for the...