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David Kain

How Empathic Should You Be with Your Customers?

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Being replaced by a machine...Something no one likes to see happen, especially if the reason is because robots are performing more efficiently. That’s obviously...
Mike Jackson

Daily Newscast: Progressive pay plans | Mike Jackson on the Importance...

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On Today's CBT Newscast for Thursday April 27, 2017: Attract, Retain, Motivate with Progressive Strategies and Pay Plans In this interview with Jennifer Suzuki, President E-Dealer...

Want more leads…give your guests a nudge!

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Tips to Turn Views Into Sales By: David Kain Over the past two years I have heard consistently from dealers that their websites are less productive...
mystery shopped

Don’t fear being ‘mystery shopped’; shape the process to work for...

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Worry more about what motivates online shoppers than about your grade, and sales performance will improve. BY DAVID KAIN Very few phrases elicit the level...

CBT News – November 26, 2015

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On today's episode: A special airing of this week's new episode of Kain & Co. with host David Kain Happy Thanksgiving from everyone here at...