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car buying experience, Isabelle helms

Why are customers less satisfied with the car buying experience?

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Dealers have transformed the car buying experience with customers in mind, but many question the success of these changes. Recently, Cox Automotive published its...
Mary Barra EV ambitions electrification strategy

GM’s Mary Barra stands firm on EV ambitions, but admits to...

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Last Thursday, General Motors CEO Mary Barra confirmed the company would continue pursuing its EV ambitions, but acknowledged a number of obstacles remain in...
self-driving software

Tesla recalls 362,000 vehicles due to NHTSA pressure on self-driving software

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Tesla is set to recall over 362,000 vehicles equipped with the company's Full Self-Driving beta software, after facing pressure from the National Highway Traffic...

AutoNation Q4 record profits, Tesla recall, GM’s Mary Barra stands firm...

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Inside Automotive Facing diversity, sales, and electrification challenges in the dealership – Lawrence Vaughn Dealers are anxious to know what challenges await the automotive industry in...
Many automakers, including Ford, GM, Volvo and now Mercedes, are conforming to Tesla's fast charging system, also known as the North American Charging Standard or NACS.

Electrification: Agency models, EV subscriptions, and ‘Right to Repair’ laws

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Welcome to another edition of The Future of Automotive, with Steve Greenfield, Founder, and CEO of Automotive Ventures, an auto technology advisory firm that helps...
Spiffy

What will Spiffy do with its $30 million Series C funding...

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Technology and services company, Spiffy, recently announced $30 Million in Series C financing which it expects will drive tremendous growth in 2023 and beyond....
U.S. luxury market

Tesla wins top spot in U.S. luxury market, first American winner...

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Tesla has become the first American brand in 25 years to reach the top of the U.S. luxury market, beating out 2021's winner BMW. In...
Market Scan S&P Global Mobility

S&P Global Mobility enhances data and product offerings with acquisition of...

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SOUTHFIELD, MICH., February 16, 2023 — S&P Global Mobility has announced the acquisition of Market Scan Information Systems, Inc., a leading provider of automotive pricing...

3 phrases that earn customer trust and close more deals —...

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As customers do increasingly more research on the vehicles they wish to purchase, sales professionals must learn new phrases to keep control of the...
service customers customer experience TruVideo

Collaborate to own the customer experience

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In the beginning, there was Microsoft. Apple arrived a year later. And they’ve been rivals ever since. But did you know, they’ve also been...