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week in review

Week In Review: Digital Retail Trends to Implement in 2019 |...

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CBT Week In Review for Friday, December 7th, 2018: Digital Retail Trends to Implement at Your Dealership in 2019 - Andy MacLeay, Dealer.com Digital retailing may...
Art Sobczak

Sales Call 101: How to Sell Successfully Over the Phone –...

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Practicing cold calling in your BDC is challenging but it can also generate an abundance of leads for your dealership's sales department. Our guest today...
newscast

Sales Call 101: How to Sell Successfully Over the Phone –...

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Today on CBTNews.com - Thursday, December 6th, 2018: Sales Call 101: How to Sell Successfully Over the Phone - Art Sobczak, Business by Phone Inc. Practicing...
digital retail trends

Digital Retail Trends to Implement at Your Dealership in 2019 –...

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Digital retailing may have a long way to go before it is the industry standard, but with the popularity of online retailers like Amazon,...
newscast

Top Characteristics to Look For When Hiring New Employees | What...

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Today on CBTNews.com - Tuesday, November 20th, 2018: The Top Characteristics to Look For When Hiring New Employees at Your Dealership - Anthony Santangelo, AutoMax As...
F&I department

Becky Chernek: Get Back-to-Basics in Your F&I Department

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The F&I department is one of the most rapidly evolving departments in your dealership. From new technology to changing consumer expectations, the future of...
warranty

Are Manufacturer Add-on Warranties Good for Dealers?

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General Motors rolled out a new warranty option on October 15th of this year, that is unlike any extended warranty currently in the market....
digital

How Digital Technology Can Improve Dealership Experiences

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It is necessary for every business in every industry to invest in digital advances and upgrades in order to stay afloat these days. The...
used vehicle

Used Vehicle’s Value Grow for the Third Straight Month

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For the third month straight, used vehicle values have gone up and managed to set a new record, according to Manheim. Increasing by 0.14...
digital retailing

Promises and Pitfalls of Migrating Financing Online

You’ve heard the pitches. And it’s true that the technology is impressive. Yet, when digital retailing vendors attempt to sell to dealerships what they...