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Avoid These 5 Outdated Practices to Gain Your Customer’s Trust –...
Every dealer knows that providing clients with an excellent customer experience is the easiest and fastest way to win their loyalty. And while there...
How to Reduce Employee Healthcare Costs and Improve Your Dealership’s Bottom...
Here to talk about reducing healthcare costs and improving your dealership’s bottom line is Keith Lemer, CEO of WellNet Healthcare Plans.
VIDEO TRANSCRIPT:Â
I'd like to...
How to Develop a Comprehensive Revenue Growth Plan for Your Fixed-Ops...
To increase revenue in today's retail auto industry, many dealers are focusing on boosting profits in the service department. Here to tell us how...
The Next Generation of Dealership Showrooms
As we move into an era of self-driving cars and pervasive e-commerce, it seems that the current iteration of the automobile dealership is due...
Chevy Dealer Tim Roberts, Discusses the Challenges Ahead and Becoming a...
According to numerous projections, the retail auto industry is on track to face some tough challenges this year. Which means it’s more important now,...
Best Practices for Evaluating Your Dealership’s Ad Spend
Marketing is critical to all businesses. The titans of industry spend billions of dollars on annual advertising. For example, the Coca-Cola Company. Coca-Cola, a...
How Retail Auto Needs to Change in Order to Attract Top...
Every dealer knows there are ways in which the auto industry needs to change in order to attract talented employees, especially women. On today’s...
President of CADA Tim Jackson on Fuel Efficiency Standards, Warranty Reimbursement,...
Today on CBTNews.com - Wednesday, March 13th, 2019:
President of CADA Tim Jackson on Fuel Efficiency Standards, Warranty Reimbursement, and the Innovative Dealer Summit
There’s been...
General Motors is Transforming Itself to Reflect a Transforming Industry
When it comes to foresight, General Motors is proving itself to be a leading Seer of Automotives. In a year when other Titans of...
The Credit Interview
On this week's edition of F&I Today, Becky Chernek discusses the importance of an effective credit interview, how it differs from a customer interview,...