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recall

Recall repairs stand out as an opportunity for auto dealers

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According to data from CARFAX, the number of vehicles on the road with open recalls declined by 5% in 2020. However, more than 53...
Hyundai

Hyundai to recall 82,000 EVs for fire risk

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Hyundai is recalling more than 82,000 electric vehicles globally due to a risk of fire. The recall campaign comes after 15 vehicle fires occurred...

Is your dealership capitalizing on the revenue opportunities from service recalls?

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On today’s show, we’re pleased to host a special Kelley Blue Book roundtable featuring Jade Terreberry, Director of Analytics for Cox Automotive, and Juan Flores, Senior Director...

Is your dealership capitalizing on the revenue opportunities from service recalls?

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On today’s show, we’re pleased to host a special Kelley Blue Book roundtable featuring Jade Terreberry, Director of Analytics for Cox Automotive, and Juan...
dealership

How Dealers Can Use Recalls to Reconnect with Customers

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According to the 2019 report from the Occupational Safety & Environmental Associates (OSEA), over 1 in 5 vehicles had an open recall in 2018...
recall

GM to issue another Takata airbag recall for 5.9M trucks and...

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After taking more than four years to reach a conclusion, the NHTSA has finally decided to mandate another Takata airbag recall for General Motors vehicles. The...
safety

Seat belts could be recalled after altered safety data discovered

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The Japanese government has told automakers to prepare for recalls after Joyson Safety Systems Japan’s seat belt safety testing data was found to be...
recalls

How to Turn Recalls Into Positive Customer Experiences

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Recalls are never good news for customers. At best, it means the added inconvenience of scheduling an appointment, waiting for the repair, and/or leaving...

How Ron Marhofer Auto Family Has Continued to Thrive for 100...

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Today on CBTNews.com - Monday, September 24th, 2019: How Ron Marhofer Auto Family Has Continued to Thrive for 100 Years – Chris Marhofer, COO After starting...
newscast

7 Common Leadership Challenges that Managers Face and How to Overcome...

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Today on CBTNews.com - Wednesday, May 8th, 2019: 7 Common Leadership Challenges that Managers Face and How to Overcome Them - Bruce Tulgan, RainmakerThinking CBT welcomes...