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OTAs

Connected cars and OTAs: What are the pros and cons for...

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Who knew we would be living in a time when cars began to act like computers? Today's cars are connected in ways that we...
automakers

Auto groups and automakers defy third-quarter expectations amid the pandemic

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This year looked as if it was going to spell disaster for the automotive industry. The onset of the COVID-19 pandemic in the early...
service

How to build a service department that customers love

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Customer retention continues to be a problem for auto dealerships. Less than 1 in 3 service visits are at dealerships once a vehicle reaches...
fixed ops

How Dealers Can Use Fixed Ops to Maximize Customer Lifetime Value

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When most people think of a dealership's automotive sales, much of the emphasis is put on cars. Nevertheless, the service and parts departments and...
loyalty marketing program

Perfecting Your Dealership’s Mobile Website Design and User Experience

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On this week’s episode of Kain & Co., host David Kain is joined by Lyamen Savy, the CEO of a new website company called 321...
market update

CBT News Market Update: Bob Lanham, Facebook & Lance Schafer, LotLinx

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  On this week's episode of the CBT News Market Update, new car sales came out to a retail SAAR of 11.16, down 12.6% from...

CBT News Market Update: Shawn Vaughn, VBM Auto Group & Sean...

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  On this week's episode of the CBT News Market Update, new car sales came out to a retail SAAR of 11.74, down 9.4% from...
sales

Vehicle Sales Especially Trucks Stronger than Expected

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When the March sales figures were released, the alarm bells sounded across the automotive industry. March new vehicle sales contributed to an overall quarterly...
new car

Should Dealers Level Up New Car Inventory Right Now?

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Due to the coronavirus isolation orders and a sudden shutdown of the American economy, early April predictions were for a serious downturn in car...
Brian Finkelmeyer

Should Dealers Take Additional New Vehicle Inventory into Stock? – Brian...

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As part of our ongoing coverage of the Coronavirus, we’re pleased to welcome back Brian Finkelmeyer, Senior Director of New Car Solutions for vAuto,...