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How to build a service department that customers love
Customer retention continues to be a problem for auto dealerships. Less than 1 in 3 service visits are at dealerships once a vehicle reaches...
How Dealers Can Use Fixed Ops to Maximize Customer Lifetime Value
When most people think of a dealership's automotive sales, much of the emphasis is put on cars. Nevertheless, the service and parts departments and...
Perfecting Your Dealership’s Mobile Website Design and User Experience
On this week’s episode of Kain & Co., host David Kain is joined by Lyamen Savy, the CEO of a new website company called 321...
CBT News Market Update: Bob Lanham, Facebook & Lance Schafer, LotLinx
On this week's episode of the CBT News Market Update, new car sales came out to a retail SAAR of 11.16, down 12.6% from...
CBT News Market Update: Shawn Vaughn, VBM Auto Group & Sean...
On this week's episode of the CBT News Market Update, new car sales came out to a retail SAAR of 11.74, down 9.4% from...
Vehicle Sales Especially Trucks Stronger than Expected
When the March sales figures were released, the alarm bells sounded across the automotive industry. March new vehicle sales contributed to an overall quarterly...
Should Dealers Level Up New Car Inventory Right Now?
Due to the coronavirus isolation orders and a sudden shutdown of the American economy, early April predictions were for a serious downturn in car...
Should Dealers Take Additional New Vehicle Inventory into Stock? – Brian...
As part of our ongoing coverage of the Coronavirus, we’re pleased to welcome back Brian Finkelmeyer, Senior Director of New Car Solutions for vAuto,...
Make Your Sales Process Seamless with this New CRM from Reynolds...
At NADA 2020 in beautiful Las Vegas, host Jim Fitzpatrick was joined by Greg Uland, Marketing Director for Reynolds & Reynolds, a household name...
How The JM&A Group is Helping Dealers Stay Current in the...
On today’s show, we’re pleased to welcome Chris May, Director of Performance Development Center at JM&A Group, a comprehensive dealer solutions company that has...
