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Experience over price: How to boost brand and dealership loyalty –...
According to a recent study from Meta, 80% of people who have a good purchase experience are more likely to be loyal to the...
Why transparency and communication are key to modern auto retailing
On this edition of Inside Automotive, we're pleased to welcome back Hugh Hathcock, Owner and Founder of Velocity Automotive, and Kalah Hathcock, Executive Vice President...
The best ways for car dealers to navigate tough market conditions...
Salespeople and managers are consistently looking to get their hands on all of the tools they can as interest rates creep back up and...
Ally Academy turns the spotlight on powerful auto dealership training
Today, auto dealers are doing everything they can to stay competitive in a low inventory market. While dealer profitability is solid, many analysts predict...
How dealers can drive more customers to their inventory with Google...
Google is making things a little easier for car dealers and potential customers with the recent launch of vehicle ads. Ken Garff Automotive Group...
The 3 most vital elements of customer service today with Shep...
Shep Hyken, customer experience expert and New York Times best-selling author, recently released the 2022 Achieving Customer Amazement Study. This study surveys consumers to learn more about...
Why car dealers can’t afford to overlook tire sales – David...
Welcome to another edition of Inside Automotive on the CBT Automotive Network. Tires are essential in everyday life, whether you're a car dealer or...
AIADA continues fight against union-only EV tax credits
Welcome to another edition of Inside Automotive with Jim Fitzpatrick. Today’s guests are John Connelly, the 2022 Chairman of AIADA and President of Acura...
Want to drive more upsells in the service lane? Find out...
Everyone needs their car maintained and serviced, making fixed ops one of the most heavily visited departments for your auto customers. So, how are...
Auto retailers remain healthy in spite of supply chain calamity
Top of mind for many auto retail professionals these days is inventory — where is it and how do we get it? Today on...
