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acts of kindness

Virginia dealer group celebrates 75th anniversary with 75 acts of kindness

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Today on Inside Automotive, we’re pleased to welcome the President of Marlow Automotive Group, Emily Marlow Beck. Marlow Automotive Group, based in Virginia, is...
sales objections

How to provide a top-notch customer experience when handling sales objections...

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Are you struggling with price-based objections from your customers? Today on Inside Automotive, we learn more about how to lower consumer resistance from an...
Aaron Zeigler

Dealer Aaron Zeigler on the pre-owned market, EV adoption, and vehicle...

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Every dealer wants to see their sales improve, but what are you doing to get there? Joining us on today’s edition of Inside Automotive...
direct-to-consumer

Dealer Andy Wright weighs in on OEM direct-to-consumer selling models

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We are hearing even more buzz surrounding the direct-to-consumer model that EV makers and some of the top OEMs are proposing, but many car...
Bozard Ford Lincoln

COO Ed Roberts discusses shifting to a pre-order model at Bozard...

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Almost everyone in retail automotive is experiencing or talking about high-profit margins and low vehicle inventory. On this edition of Inside Automotive, we’re talking...

How Ford is growing minority representation within its dealer network —...

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Ford Motor Company is taking significant strides to meet its 2020 goal of adding 100 minority dealers within five years. Today on Inside Automotive,...
cybersecurity

How car dealerships can prioritize cybersecurity and protect their digital assets

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Car dealerships are not immune to cyber and ransomware attacks, which can be very costly to fix. That’s why it’s essential to have the...
sales objections

4 methods to navigate the most common sales objections — Matt...

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Nearly every potential customer you deal with has sales objections or reasons they're hesitant to purchase your product. These objections typically include price, value,...
Fueling Careers scholarship

How the Fueling Careers scholarship is driving minority talent to the...

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CDK Global and NAMAD, the National Association of Minority Automobile Dealers, teamed up for their sixth annual Fueling Careers scholarship. $50,000 in scholarships was...
new car buying

How auto dealers are adapting to changes in new car buying...

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In the last few years, new and used car dealerships across the U.S. recognized the need for digital transformation, and as a result, customer...