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Why Dealers Should Concentrate on Experience, Not Price
On this week’s episode of Kain & Co., host David Kain is joined by his colleague Steve Purdy, the client success director for Kain Automotive....
Road to the Sale: The Digital Retail Checklist
Last week we wrote about Selling in the age of COVID and how this changes the traditional Road to the Sale. The article had...
Making the Commitment to Provide a Top-Tier Customer Experience
On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses the necessary changes to the customer experience brought...
Combining Artificial and Human Intelligence to Maximize Dealership Results
On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses the role that AI has to play in...
Road to the Sale: Selling in the Age of COVID
Why Talk about the Road to the Sale?
We (three) have been in the auto business long enough to cultivate a lot of gray hairs...
Building a Culture Around Your Dealership’s Digital Retailing Process
On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses how to create a logical environment for your...
Are Your BDC Employees Using the Right Language During this Crisis?
On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain talks about adapting the language your BDC uses during...
How to Improve Your Dealership’s Website Productivity
On this week's episode of Kain & Co., David Kain, president of Kain Automotive, discusses how to make your dealership's website an easy-to-use and...
CBT News Week in Review: March 13, 2020
CBT News Week In Review for Friday, March 13th, 2020:
Applying Your Core BDC Strategies to the Entire Dealership - David Kain, Kain Automotive
In an...
Creating a Video Culture at Your Dealership
On this week's episode of Kain & Co., David Kain of Kain Automotive talks about how you can engage with your customers by using...
