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Decoding the Digital Retailing Puzzle

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Balancing the eCommerce Versus Showroom Experience By: Russ Chandler For the longest time, consumers who were ready to buy a car physically went to your dealership....

Locking Down Data Security

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Important Steps For Every Dealership to Take By: Barry Carter We see news headlines daily, for instance: “Credit Card Company Suffers Data Breach” or “Personal Information...

Stop Missing Valuable Leads

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One in four car shoppers (24%) make their first contact with a dealership through email, website forms or other digital means, according to the...

Succeeding as a Service Advisor

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It’s All in the Attitude and Your Choices By: Paula Bliss It All Begins Here “Don’t give me that attitude!”  Ever heard that?  Or, “You need an...

Performance Appraisals: “Fine Tuning” Your Employees

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How to Make the “Hard” Talk Easy By: Chuck Sujansky You know that sinking feeling! Your boss casually mentions that “it’s time for your annual performance...

Selling What Needs to be Sold

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Spend Time and Money on Cars that Aren’t Selling Themselves By: Dennis Galbraith Auto dealers are awash in marketing options promising to sell more vehicles with less...

Selling What Needs to be Sold

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https://www.cbtnews.com/selling-needs-sold-2/

Managers: quit meeting & manage

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https://www.cbtnews.com/20676-2/
fine tune employees

Fine Tuning Your Employees

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How to make the "Hard Talk", easy By Chuck Sujansky You know that sinking feeling! Your boss casually mentions that “it’s time for your annual performance review”...
Takata

Top OEM Headlines | July 2016

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https://www.cbtnews.com/look-weeks-top-oem-headlines-19-2/