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Jon Acuff Keynote: The 4 things your dealership needs to navigate...

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  Jon Acuff is the New York Times Bestselling author of five books including his most recent, Do Over. For 18 years he’s helped some...
old school

Does “old school” selling still work? – CBT Interview with Steve...

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Steve Stauning, CEO/Founder of stevestauning.com delivers critical sales, leadership, customer service and general management training in bite-sized nuggets designed to help you and your team...
Excellent Employees

How to Create Excellent Employees

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We all know the foundation for a great Service, Parts or Body Shop department or any venture really, is excellent employees. But if you...
Don Chalmers

Don Chalmers: The Process to Excellence

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Making and Measuring Goals — And Winning Few get to start anything from scratch. A complete do-over. But that’s exactly what happened to Don Chalmers...
Advent of Micro-Moments

The Advent of Micro-Moments: Ensuring You’re Ahead of the Game

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“Some folks might think that the phrase “micro-moments” is just some buzzword that’ll fade into the background, but that isn’t the case at all.” Micro-moments...
Captive Insurance

Should I Form a Captive Insurance Company?

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Assessing Your Dealership’s Risk Dealership owners face many risks in today’s world. Some of these risks can be covered through traditional commercial insurance policies, such...
Edmunds

Why Are 10 Year-Old Cars in Demand?

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In what could give an unintentional boost to ride-sharing and car-sharing services, younger and less-affluent motorists are having a difficult time finding older and...
website mobile-friendly

Is your dealer website mobile-friendly?

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Car shoppers are interacting with dealerships on mobile. It doesn’t matter if it’s via an app or a mobile browser on their smartphones or...
New Leaders

How to develop more leaders

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It might seem like a rhetorical question and one that is usually followed by a resounding “DUH!” The harsh truth is that it is...

Four Technology Fails

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How Not To Lose Digital Leads By: Erik Nachbahr  One in four car shoppers (24%) make their first contact with a dealership through email, website forms...