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When it comes to effectively measuring the performance of your marketing, key performance indicators (KPIs) are extremely important. It is vital to have a...

After years of rising demand and record-setting results, the U.S. sales momentum has come to a relative halt, as a recent in-depth article by WardsAuto notes. At the same...

The single most expensive part of any organization is your employees. Salaries and benefits such as healthcare, 401K matches and vacations cost companies more...

According to Glenn Llopis, a contributor to Forbes.com, there are distinct differences between managers and leaders. However, the new workplace is starting to see...

Word has it that many dealers are still having problems finding and keeping ‘good’ salespeople. According to the 2016 NADA Dealership Workforce Study, the...

The way we view ourselves tells a lot about how much confidence we have. If we are confident in ourselves, the opinion of what...

  When it comes to figuring out what buyers want and when they want it, it may be difficult to decide how to use your...

  On Today's Newscast for Tuesday April 4, 2017: Is your dealership connecting with online buyers the right way? When it comes to figuring out what buyers...

  On Today's Newscast for Wednesday March 29, 2017: Do too many tools & products = lack of human connection with customers? Having so many tools for...

  What does it take to work at a dealership where two types of managing styles are being implemented? That might be difficult to answer,...