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March 23, 2018: Today, LotLinx, the industry's automotive AI leader and Contact At Once!, a live person company, publicly announced their partnership to provide auto...

J.D. Power announced Dave Habiger as new President and CEO, of the global leader in consumer data & analytics, effective immediately. Habiger will oversee the global strategic direction and business strategy in the Americas,...

Every time we turn on the TV or log into a news app on our phones, we are reminded of how easy it is...

While 67% of the U.S. workforce would be open to a new career opportunity, only 1% of the workforce would even consider working for...

  When studying how customers research vehicles, there are many elements to that search, especially once they land on your dealership's website. Things like lead...

  On today's CBT Newscast for Wednesday, January 3rd, 2018: Ian Cruickshank: How important is photo and video interaction? When studying how customers research vehicles, there are...

The Best Training Day Ever is an event that allows dealers across the country to network and learn from some of the best automobile...

It’s more effective than Pre-Screening By Pete MacInnis We’ve all seen the endless data about consumer dissatisfaction with the car-buying process, particularly with how lengthy it can...

KEEPING IT REAL — AND LEGAL By: Jim Radogna Unfair and Deceptive Acts and Practices statutes (UDAP) cover virtually every aspect of a dealer’s sales, finance...

Dealers must employ specific tactics to foster a culture defined by skin in the other manager’s game. I am betting you have experienced this pain...