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How to Attract Commercial Customers to Your Service Department
Commercial service business can be very lucrative for your dealership. Commercial customers tend to be very loyal. They also require service more frequently and...
Improving Communication Across the Dealership
Communication is the key to so many facets of life. The timing and energy to properly communicate are especially key to smart business acumen...
How to Cater to Commercial Customers at Your Dealership
Commercial vehicle sales and service is big business. From local plumbers to large construction companies to government fleets, they all need vehicles and they...
Why Salespeople Resist Change and What to Do About It
When a dealership decides to change technologies, the transition can be hard on everyone. Those changes seem to be especially difficult, though, for dealership...
Want to keep more female employees? Give them a work/life balance...
On today's CBT Newscast for Tuesday, September 19th, 2017:
Want to keep more female employees? Give them a work/life balance
A work/life balance is something we...
Don’t Dream of Being a Great Leader – Be a Good...
It’s not necessary to become a great leader. Those people are very few in number, and it usually takes a huge crisis for their...
Vehicle Tech Experience Study: Dealers Have to Prioritize What Technologies They...
The J.D. Power 2017 Tech Experience Index (TXI) Study,SM released Wednesday, now in its second year, measures drivers’ experiences, usage, and interaction with 35 driver-centric...
How to Scale Success
How do you scale sales success? It’s one of the most common questions that sales managers ask themselves. You need your sales team to...
Why aftermarket product partnerships benefit dealers | Building a Great Social...
On today's CBT Newscast for Wednesday, September 13th, 2017:
Why aftermarket product partnerships benefit dealers
It's no secret consumers love their cars and trucks and constantly...
5 Quick and Easy Rules To Grow Your Sales
Sometimes it’s easy to overthink this whole sales thing. Confusing concepts ranging from multi-touch attribution to your VDP strategy can boggle the average sales...
