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General Motors and Autocar Industries have reached a joint development agreement to produce a line of zero-tailpipe emission commercial vehicles that run on GM's...

Sometimes, a small fix in your sales process or technique can make all the difference in your dealership's bottom line. Unfortunately, many management teams...

Within your service department, you have multiple positions working together to create the seamless experience your customers encounter. To ensure maximum satisfaction, every part...

Emotional intelligence, also referred to as emotional quotient or simply EQ, is important in any workplace but especially comes in handy at a car...

Inside Automotive Honing your sales process for the new car market — Jim Ziegler Sometimes, a small fix in your sales process or technique can make...

Dealership service centers have continued to lose business to non-franchised repair and maintenance providers, according to new research from Cox Automotive. Over the last few...

The days of fully remote working are over. On December 5, General Motors CEO Mary Barra informed staff members that the company is altering...

Stellantis, one of the world's largest car manufacturers, recently announced a partnership with EV infrastructure company Charge Enterprises in an effort to supercharge the...

Texas’s oldest dealership, and one of the oldest in the nation, belongs to the family-owned Sames Auto Group. Since its start in 1910, the...

Most salespeople judge their entire career by how good of a closer they are. In F&I specifically, closing more deals with higher rates and...