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On today's show: - Bill Wittenmyer and John Gottschalk discuss adapting to millennial car buyers - Sales Tip of the Day with Waldo Waldman on being presentable...

On today's show: - CBT Automotive Network Founder and CEO Jim Fitzpatrick gives us a look at the upcoming CBT Sales, Service, and Marketing Conference...

On today's show: - John Gottschalk, Senior VP of Business Development and Strategy at FordDirect, and Bill Wittenmyer, Partner at eLead1One, discuss customer expectations in...

Taking a cue from Hollywood could boost your service department’s CSI scores and bottom line. BY JEFF COWAN Have you ever watched an older movie and...

On today's show: - Elead1One Partner Bill Wittenmyer discusses creating retention in the service drive - Daily Tune-up with Brian Parsley on taking risks, brought to...