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A Year of “Playing Catch-Up” 2017 is a year of ups and downs in regards to the auto industry. The previous year saw increases in...

Hurricane Harvey’s impact on the state of Texas will be long-lasting beyond this month. In addition to the many businesses affected by Harvey, the...

In the workforce, millennials get a lot of hate from the older generations. The older generations consider millennials as self-involved, entitled and overly reliant...

Okay, perhaps you won’t die, but can we all agree it’s finally time to drastically shorten the old-school road-to-the-sale and truly improve the customer’s...

The Largest Living Generation Millennials are now the largest living generation in the United States behind Baby Boomers. They are defined as individuals born in...

Saturday is National Dog Day. You might wonder how that makes any sort of difference to your dealership, especially if you aren’t a dog...

ORLANDO, Fla. – Owning and operating a new vehicle in 2017 will cost a driver an average of $8,469 annually, or $706 each month,...

The Purpose of Stair-Step Programs A lot of controversy surrounds the subject of stair-step incentive programs. There are strong opinions about the practice on the...

A Generation of Customizations Since the 1980's, consumers have warmed up to the idea of having products that meet their exact needs and specifications. The...

When Winston Pittman decided to open a Chrysler dealership in Louisville, KY in 1988, he walked into several stores in the black neighborhood where...