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Using Mystery Shopping Alongside Advanced Technology
In today’s fast-paced business world, it could be difficult to gauge the success of your sales employees and the satisfaction of your customers. CBT...
Should Your Dealership’s Service Department Go Mobile?
We have all heard tale of days long ago when doctors used to make house calls. This was a common practice 50 years ago....
Staying Ahead in an Ever-Changing Marketplace
Certainly, all dealers and managers understand the challenges facing automotive retail today: flattening sales; buyers visiting fewer lots; margins under pressure from all sides;...
Linking Hearst Auto Media Platforms with Digital Marketing Tools | 12...
Today on CBT News - Friday, May 18th, 2018:
Linking Hearst Auto Media Platforms with Digital Marketing Tools
Combining industry-leading brands, tools, and in-depth auto shopper...
Why the Automotive Industry Needs Diversity
Diversity continues to be a hot-button topic across many industries including automotive.
You don’t have to look very far to find insights addressing this important...
“Automotive Third-Party Classifieds Just Got A Boost from Facebook“ – Brian...
Brian Pasch takes a break from writing his next book and training industry leaders to sit down with CBT Automotive Network about digital retail...
Fundamental Traits of a Winner – Lessons Learned From Mike Singletary
Successful people leave clues as to what are successful traits. I recently watched a documentary on the ex-football player, Mike Singletary. Mike played for...
Hiding in Plain Sight: How Investing in Your People Could Be...
As the automotive retail industry continues to focus in on beating the margin compression odds, doing away with operational inefficiencies at the dealership will...
Auto Retail Is Shifting Towards Unique or Highly Efficient Experiences –...
With all of the April numbers in, it was time to check in with Ryan Kerrigan for the Kerrigan Report. Bridget Fitzpatrick of CBT...
Bored with Blockchain? Take a Closer Look
Right about now, blockchain technology might seem like the Wizard in Oz: lots of flash, difficult to understand, and slightly overrated – to put...