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The CBT Automotive Network welcomes Paul Cummings, who is President and CEO of Paul Cummings Enterprises. He tells our Jim Fitzpatrick about his new...

In 1965 Gordon Moore, co-founder of Fairchild Semiconductor and Intel, projected that the processing power of integrated circuits doubles about every two years, thus...

It’s usually easy to tell who’s a great salesperson in a dealership. They’re the one with the employee of the month awards, track records...

Today on CBTNews.com - Thursday, July 28th, 2018: How Your Service Advisors Can Build Better Relationships and Gain Customer Loyalty - Sally Whitesell CBT News' own...

Virtual Reality (VR), Augmented Reality (AR) and Mixed Reality (MR) are quickly becoming mainstream technologies in our world. While we have become accustomed to...

Have you ever hired someone only to be disappointed with their performance? If so, you may have only yourself to blame. Good talent is...

Did you know that on average, the top 20 percent of customers produce 69 percent of a dealership’s gross profits? These are your most...

Regardless of what industry you’re in, losing customers is not pleasant as a business owner. It’s even worse if you lose those customers to...

Whether they use it to look up your address or scour it to compare you to your competition, your website is the most public...

Today on CBTNews.com - Friday, June 1st, 2018: Using Mystery Shopping Alongside Advanced Technology In today’s fast-paced business world, it could be difficult to gauge the...