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Inside Automotive  The role of speed in customer service and car buyer loyalty — Jay Baer Customer service speed can make or break a dealership's brand...

Inside Automotive Why public dealership groups are returning to the mergers and acquisitions market Publicly traded dealership groups are starting to return to the mergers and...

A 10-day UAW strike (United Auto Workers) could result in a loss of $5 billion, affecting nearly every sector of the automotive industry, including...

Inside Automotive  Solving the consumer 'Xperience' issue with CDK Global – Barb Edson The retail automotive industry has been tasked with meeting today's rising consumer expectations...

VinFast, a Vietnamese manufacturer of EVs, made an extraordinary debut on the Nasdaq stock market on August 15. Shares of the automaker, which went...

General Motors hopes a new all-electric version of the Cadillac Escalade can spark the same success for a new generation of affluent purchasers, 25...

M&A activity continued to flourish in July, with Lithia Motors and other auto groups making notable purchases throughout the U.S., which include the following...

Inside Automotive Fine-tuning the service experience for today's car buyers — John Myers, Matt Heydon | Toyota Toyota Motor North America's digital retailing service Smartpath makes...

Ford outperformed analyst expectations for the second quarter, posting higher year-over-year revenue and increasing its earnings forecast for 2023. Ford reported an automotive revenue of...

In June, Florida Governor Ron Desantis signed a bill banning direct-to-consumer sales (excluding Tesla) to protect franchise dealers in the state, which went into...