During this year’s 2025 NADA Show in New Orleans, Grace Huang, President of Inventory Solutions at Cox Automotive, spoke with CBT News to discuss Mannheim’s 80th anniversary and the company’s continued focus on innovation. From advancements in AI technology to investments in EV infrastructure, Huang outlined how Cox Automotive is preparing dealers for the future while addressing current challenges in the evolving automotive landscape.
Key Takeaways
- Grace Huang emphasized Mannheim’s ability to remain a leader in the automotive industry for 80 years by continually innovating. While the industry’s core has stayed the same, technological advancements have allowed Mannheim to adapt and provide trusted, cutting-edge solutions.
- Over the past decade, Cox Automotive has invested over $500 million in EV infrastructure, including building charging facilities, accommodating heavier EVs, and introducing a battery health scoring system. These measures ensure the company is prepared for the growing presence of used EVs in the market, especially in regions like California, where adoption rates are rising rapidly.
- AI is playing an influential role in Cox Automotive’s operations, from enhancing condition reports and imaging technology to improving valuation tools like the Mannheim Market Report. Huang highlighted how AI helps streamline processes and provide better insights, enabling dealers to meet customer demands and improve operational efficiency.
Catch all of CBT News’ coverage of the 2025 NADA Show here.